Terms & Conditions

• These Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer to the exclusion of all other terms and conditions including any terms or conditions which the Buyer may purport to apply under any purchase order, confirmation of order or similar document.
• All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Conditions.
• Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer’s acceptance of these Conditions
• Any variation to these Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller.

1. All prices are subject to VAT.
2. Credit accounts are strictly 30 days net by Invoice date.
3. Delivery is free to UK Mainland - Deliveries to the Highlands and Ireland are priced on application.
4. Orders that are cancelled prior to shipping  will be charged at 50%.
5. All upholstered items will incur a 100% cancellation charge.
6. Any delivery address that falls within the congestion zone will be charged at the current rate.
7. Any delivery location with restricted access or manages a controlled parking zone, customers must make unloading arrangements with the relevant authorities prior to our delivery. Failure to do this Furniture Cloud will seek the re-imbursement of any parking penalty.
8. All goods are made to order and therefore not returnable.
9. Once a delivery has been signed for no claim for shortages will be accepted, however any damaged items must be reported within 48 hours.
10. We reserve the right to charge additional delivery or storage costs for any delayed or aborted delivery.
11. Our full terms and conditions are available upon request.