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1. All prices are subject to VAT.2. Credit accounts are strictly 30 days net by Invoice date.3. Delivery is free to UK Mainland - Deliveries to the Highlands and Ireland are priced on application.4. Orders that are cancelled prior to shipping will be charged at 50%.5. All upholstered items will incur a 100% cancellation charge.6. Any delivery address that falls within the congestion zone will be charged at the current rate.7. Any delivery location with restricted access or manages a controlled parking zone, customers must make unloading arrangements with the relevant authorities prior to our delivery. Failure to do this Furniture Cloud will seek the re-imbursement of any parking penalty.8. All goods are made to order and therefore not returnable.9. Once a delivery has been signed for no claim for shortages will be accepted, however any damaged items must be reported within 48 hours.10. We reserve the right to charge additional delivery or storage costs for any delayed or aborted delivery.11. Our full terms and conditions are available upon request.
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