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Frequently Asked Questions

  • Is my delivery FREE?

    Yes delivery is FREE for every product that we sell on our website. We offer a range of delivery options on selected products including Next Working Day, 7-10 Day and 7-10 Day with Full Installation. If your unsure please call our sales team on freephone 0800 031 5791 or email us at

    Next Day orders must be received by 3.00pm..

  • Where do we deliver?

    We only deliver items within the UK. FREE delivery applies to addresses within UK Mainland excluding the Scottish Highlands.
    If there are any issues we will contact you as soon as possible once your order is placed. If you would like some advice regarding delivery
    before ordering, please do not hesitate to call our sales team on free on 0800 031 5791 or email us at

    Deliveries are made to the ground floor entrance of your premises as per standard transport practices. If delivery is to another floor,
    an optional installation fee will apply. If you have  concerns regarding delivery access please do not hesitate to call our sales team
    free on 0800 031 5791 or email us at

  • My item has arrived damaged. 

    In the unlikely event your item is delivered damaged, please send us an email as soon as the item is received to 
    or call our customer services team and we will deal with this as a priority. If possible, please attach a photo of the damaged goods to your email.

Ask us a question

If you are wanting to know something that hasn’t been answered above please complete the form below and we will be happy to help. A member of our team will be in touch as soon as possible to help with your enquiry.

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